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Services List

Services Promised by Khulna WASA:

1. Citizen service-

  • Water connections to residential, official, industrial factories and commercial establishments.
  • Development of water supply system in slum areas.
  • Emergency water supply through the water vehicle.
  • Providing emergency services.
  • Water dynamics / bill issuing and collection of revenue.
  • Mobile banking
  • Collect and resolve complaints related to water.
  • Collect and resolve complaints about receipt of water bill. 
2. Institutional Services-
  • Emergency water supply at different departments at various departments through water vehicles.
  • E-GP
3. Internal service
  • Payment of Gratuity
  • Provide information related to VAT and income tax.
  • Financial assistance for the burial of the officers or employees
  • GPF advance payment.
  • Logistics (purchase of stationery goods, purchase and repair of machinery).
  • Earned leave is granted.